IEN Customer Satisfaction Feedback 2026

Please state your Name, e-mail, Organization*

1. How satisfied are you with our Helpdesk Support Service*

2. How satisfied are you with the Response Time to your Requests to our Help Desk *

3. How satisfied are you with the Solution provided to your Technical Requests submitted?*

4. How satisfied are you with the overall performance of our Service Department in fulfilling its commitments?*

5. Please rate the Documentation / Training you have been provided with the system?

6. What is your overall impression of the System / Product?*

7. How likely is it that you would recommend our Products or Services to your organization or another organization in the future?

8. What is your overall impression of the charging policy?*

Please share with us any comments or suggestions you may have