Connected Guests
The vision of the connected guest entails nearly every aspect of the guest experience. Something as complex as that needs a single hub from which to operate—and guest apps for personal mobile devices are the natural place to host all of these functions. A smartly designed guest app combines everything from deal notifications to hotel services to loyalty programs.
IDEAL FOR…
Large or Medium Hospitality organizations
Business Hotels
Modern Hotels
KEY BENEFITS
Mitel platforms have a unique architecture enabling support of traditional and IP communications, fixed and wireless.
This approach allows hoteliers to benefit from IP communications whilst protecting investment in traditional telephony.
The Hospitality Applications Suite simplifies integration of hotel systems, enables accurate billing across a range of guest services and differentiates through advance capabilities including guest BYOD and guest services management.
Enjoy flexible, scalable, secure communications, optimized to meet the needs of the hospitality industry, from small economy hotels through to some of the world’s most famous luxury hotels.
Portfolio includes:
– Interface aggregation and management
– On premise, virtualized or cloud deployment options
– Single or multi-site properties
– Guest voice messaging and wake-up systems
– HSIA management and billing
– Guest mobility/BYOD
– Guest mobile content apps
Connected Guest Features
- iCharge
Call Lodging & PMS Integration - InnLine
Multi-Lingual Voice Messaging & Wake Up Services - HotelMGR
Guest & Maintenance Workflow Management - iConnect
Guest Smartphone Integration - iPGS
Guest Mobile Applications - IP Connect
Guest Hsia Management & Personal Area Networks